Design Account Directors
Location: Hybrid working with a minimum of 3 days in our Leeds based studio
Working Hours: Full Time, Monday to Friday, 38 hours per week, Permanent Contract
Company Benefits: 25 Days Holiday + Bank Holidays + Your Birthday off! Contributory Pension Scheme, excellent training and development opportunities, early Friday finish!
Role purpose
We are passionate about the detail in design, innovating with technology and process, driving efficiencies, to deliver the highest quality Design Files.
Seek and deliver a positive first impression of the business to new and prospective clients. Develop lasting relationships by understanding and exceeding their expectations through a detailed implementation programme to on-board them effectively.
To achieve “client delight” through delivering agreed Key Result Areas with client contacts and to build Aire Global’s business by developing the services provided to them, elevating the account to agreed profit levels by the directors.
To identify and drive technology for continual improvement throughout the business via the Lean Six Sigma practice.
Collaborate with the Managing Director, Group Creative Director, CEO, and CTO to identify and seize growth and innovation opportunities within existing design-focused accounts. Lead the charge on New Business Development and expand existing client relationships, all while delivering exceptional service through strategic account plans and client satisfaction.
Take ownership of key business objectives across the Aire Global group, working closely with Directors to achieve core goals and foster continued growth across our portfolio of design clients. Your leadership will be pivotal in driving both revenue and relationship excellence.
Skills
- Demonstrates strong leadership skills
- Extensive people management experience
- High levels of organisation with the ability to direct, support and control many activities
- Confident in preparing strategic and creative proposals
- Proven clear, confident and unambiguous communication skills to meet requirements of daily contact with the client and internal departments
- Demonstrable confidentiality, integrity, boldness, and the ability to challenge and lead by example
- Have proven problem analysis with insight and critical thinking skills
- Passionate design expert with appreciation for brand and packaging design
Experience
- A proven track record of marketing/production experience managing multiple contracts/client accounts or a management role in a similar agency or service environment
- Experience of task/project achievement requiring some strategic foresight
- Proven track record of successful strategic design projects across various categories
- Able to present across all media channels to a high standard (Packaging, POS, ecommerce)
- Previous experience in motivating teams and developing colleagues or working relationships
- Numerate/able to manage budgets.
- Commercial experience including leadership and man-management expertise in a service environment with substantial FMCG exposure
Knowledge
- An understanding of database systems and technology
- Confident and IT literate
- An understanding of complete campaign management end to end and the ability to demonstrate results effectively